PATIENT CENTER
Payment Center
For your convenience, online bill pay is available for patients of Tallahassee Orthopedic Clinic via our Patient Portal. To make a one time payment, please click the link below. For balances prior to December 5th, please call 850-219-1920 to make your payment.
For patient billing questions or if you have a question about a patient statement you received please contact us at 850-219-1920. If you have an insurance related question or are from an insurance carrier, please contact us at 850-877-8174.
Method of Payment accepted by our offices – cash, check, money order, VISA, MasterCard, Discover or American Express.
Common terms to help you through the billing process:
Co-payment – the fixed dollar amount set by your insurance contract that is required to be paid by you at the time of the visit.
Deductible – the annual dollar amount set by your insurance contract that is deducted from insurance benefits and is required to be paid by you.
Co-insurance – the percentage set by your insurance contract that is deducted from insurance benefits and is required to be paid by you.
Uninsured – the dollar amount to be paid by the patient who has no insurance benefits at the time of the visit.
Estimated Surgical pre-pay – The estimated amount calculated using your insurance benefits, contracted rates, and procedurers the surgeon plans to do. The actual amount due may vary from the estimate after the carrier processes the claim.
Orthotics & Prosthetics pre-pay – a dollar amount to be paid by the patient prior to ordering a custom brace.
E.O.B- Explanation of Benefits – the document that may be sent to you by your insurance company shortly after your service. This document shows visit charges, what your insurance company has paid and how much, if any, you owe for that service.