For your convenience, online bill pay is available for patients of TOC via our Patient Portal. To make a one time payment, please click the link below. For balances prior to December 5th, please call 850-219-1920 to make your payment.
For patient billing questions or if you have a question about a patient statement you received please contact us at 850-219-1920. If you have an insurance related question or are from an insurance carrier, please contact us at 850-877-8174.
Method of Payment accepted by our offices – Cash, Check, Money Order, Flexible Spending Account (FSA) Card, Health Savings Account (HSA) Card, VISA, MasterCard, Discover or American Express.
Common terms to help you through the billing process:
The fixed dollar amount set by your insurance contract that is required to be paid by you at the time of the visit.
The annual dollar amount set by your insurance contract that is deducted from insurance benefits and is required to be paid by you.
The percentage set by your insurance contract that is deducted from insurance benefits and is required to be paid by you.
The dollar amount to be paid by the patient who has no insurance benefits at the time of the visit.
The estimated amount calculated using your insurance benefits, contracted rates, and procedurers the surgeon plans to do. Final charges may vary if there are unplanned procedures and after your insurance processes the claim.
A dollar amount to be paid by the patient prior to ordering a custom brace.
The document that may be sent to you by your insurance company shortly after your service. This document shows visit charges, what your insurance company has paid and how much, if any, you owe for that service.
When you schedule an appointment, diagnostic test, or procedure, we specifically designate the appropriate amount of time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment, please contact our office as soon as possible and no later than 24 hours before your appointment. Early notification allows our practice to better utilize appointments for other patients in need of prompt medical care.
TOC participates with most major insurance plans. The list in the link below includes many of the plans we commonly accept; however, depending on location or provider, it may not include every plan we work with.
